Privacy Policy

This Privacy Policy (“Policy”) explains the information collection, use, and sharing practices of Cartridge Recycling UK Limited (“we,” “us,” and “our”). Unless otherwise stated, this Policy describes and governs the information collection, use, and sharing practices of Cartridge Recycling UK Limited with respect to your use of our website ([WEBSITE URL]) and the services (“Services”) we provide and/or host on our servers.

Before you use or submit any information through or in connection with the Services, please carefully review this Privacy Policy. By using any part of the Services, you understand that your information will be collected, used, and disclosed as outlined in this Privacy Policy. If you do not agree to this privacy policy, please do not use our Services.

Our Principles

Cartridge Recycling UK Limited has designed this policy to be consistent with the following principles:

  • Privacy policies should be human-readable and easy to find.
  • Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.
  • Data practices should meet the reasonable expectations of users.

Information We Collect

We collect information in multiple ways, including when you provide information directly to us; when we passively collect information from you, such as from your browser or device; and from third parties.

Information You Provide Directly to Us

We will collect any information you provide to us. We may collect information from you in a variety of ways, such as when you:

  • Create an online account
  • Make a donation or purchase
  • Contact us or provide feedback
  • Subscribe to our newsletter

This information may include but is not limited to your name, email address, phone number, mailing address, payment information, and your geographic location.

Information that Is Automatically Collected

Device/Usage Information

We may automatically collect certain information about the computer or devices (including mobile devices or tablets) you use to access the Services. This may include:

  • Device information such as IP addresses, location information (by country and city), unique device identifiers, IMEI and TCP/IP address, browser types, browser language, operating system, mobile device carrier information
  • Information related to the ways in which you interact with the Services, such as referring and exit web pages and URLs, platform type, the number of clicks, domain names, landing pages, pages and content viewed and the order of those pages, statistical information about the use of the Services, the amount of time spent on particular pages, the date and time you used the Services, the frequency of your use of the Services, error logs, and other similar information

Cookies and Other Tracking Technologies

We also collect data about your use of the Services through the use of Internet server logs and online tracking technologies, like cookies and/or tracking pixels. A web server log is a file where website activity is stored. A cookie is a small text file that is placed on your computer when you visit a website, which enables us to:

  • Recognize your computer
  • Store your preferences and settings
  • Understand the web pages of the Services you have visited and the referral sites that have led you to our Services
  • Enhance your user experience by delivering content specific to your inferred interests
  • Perform searches and analytics
  • Assist with security administrative functions

Tracking pixels (sometimes referred to as web beacons or clear GIFs) are tiny electronic tags with a unique identifier embedded in websites, online ads and/or email, designed to provide usage information like ad impressions or clicks, measure popularity of the Services and associated advertising, and to access user cookies.

Please note that you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser for more information. Please note that by blocking any or all cookies, you may not have access to certain features or offerings of the Services.

For more information about how we use cookies, please read our Cookie Policy.

Information from Third Parties

To the extent permitted by law, we may also collect information from third parties, including public sources, social media platforms, and marketing and market research firms. Depending on the source, this information collected from third parties could include name, contact information, demographic information, information about an individual’s employer, information to verify identity or trustworthiness, and information for other fraud or safety protection purposes.

How We Use Your Information

We may use the information we collect from and about you to:

  • Fulfil the purposes for which you provided it
  • Provide and improve the Services, including to develop new features or services, take steps to secure the Services, and for technical and customer support
  • Fundraise, accept donations, or process transactions
  • Send you information about your interaction or transactions with us, account alerts, or other communications, such as newsletters to which you have subscribed
  • Process and respond to your inquiries or to request your feedback
  • Conduct analytics, research, and reporting, including to synthesize and derive insights from your use of our Services
  • Comply with the law and protect the safety, rights, property, or security of Cartridge Recycling UK Limited, the Services, our users, and the general public
  • Enforce our Terms of Use, including to investigate potential violations thereof

Please note that we may combine information that we collect from you and about you (including automatically collected information) with information we obtain about you from our affiliates and/or non-affiliated third parties, and use such combined information in accordance with this Privacy Policy.

We may aggregate and/or de-identify information collected through the Services. We may use de-identified and/or aggregated data for any purpose, including without limitation for research and marketing purposes.

When We Disclose Your Information

We may disclose and/or share your information under the following circumstances:

Service Providers

We may disclose your information with third parties who perform services on our behalf, including event management, marketing, customer support, data storage, data analysis and processing, and legal services.

Legal Compliance and Protection

We may disclose your information if required to do so by law or on a good faith belief that such disclosure is permitted by this Privacy Policy or reasonably necessary or appropriate for any of the following reasons: to comply with legal process; to enforce or apply our Terms of Use and this Privacy Policy; to investigate potential violations thereof; to respond to your requests for customer service; and/or to protect the rights, property, or personal safety of Cartridge Recycling UK Limited, our agents and affiliates, our users, and the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.

Business Transfers

As we continue to develop our business, we may engage in certain business transactions, such as the transfer or sale of our assets. In such transactions, your information may be disclosed. If any of our assets are sold or transferred to a third party, customer information (including your email address) would likely be one of the transferred business assets.

Affiliated Companies

We may disclose your information with current or future affiliated companies.

Consent

We may disclose your information to any third parties based on your consent to do so.

Third-Party Links and Services

The Services may contain links to third-party websites, services, and advertisements. Any information you provide on third-party sites or services is provided directly to the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through the Services. We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through the Services. We encourage you to learn about third parties’ privacy and security policies before providing them with information.

Your Choices and Rights

You have several choices regarding the use and disclosure of your information:

Marketing Communications

You may instruct us not to use your contact information to contact you by email, mail, or phone regarding products, services, promotions, and special events that might appeal to your interests by contacting us using the information below. In commercial email communications, you can also opt-out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and share certain information as permitted by this Privacy Policy or as required by applicable law. For example, you may not opt-out of certain operational emails, such as those reflecting our relationship or transactions with you.

Your Rights

If you would like to request the information we have collected about you, or would like to request that we update, correct, delete, or deactivate any information we have collected about you, please contact us at the email or postal address set forth below. We will respond to your request as soon as reasonably possible.

Children’s Privacy

The Services are not directed to children under the age of 13, and we do not knowingly collect information from children under the age of 13 without obtaining parental consent. If you are under 13 years of age, then please do not use or access the Services at any time or in any manner. If we learn that information has been collected through the Services from persons under 13 years of age without verifiable parental consent, then we will take the appropriate steps to delete this information.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will notify you by email or through a notice on our website homepage.

Contact Us

If you have any questions or comments about this notice, the ways in which Cartridge Recycling UK Limited collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under law, please do not hesitate to contact us