Return Policy and Warranties
All original OEM printer cartridges come with a 5-year warranty. No other company online offer such a warranty! This shows to our customers that we have complete faith and confidence in the product that we sell. For all other items original OEM original products sold they come with the standard manufacturer’s warranty which varies from product to product however this can be found on the items packaging.
Any remanufactured or compatible printer cartridges that are sold we offer a 1-year warranty on all items. By original OEM products is a better alternative as the warranty period is much longer and Original OEM products are without doubt the best products on the market with the highest quality. Aftermarket products in general tend to be less reliable in general that an original product and this is generally the same principle if you are buying printer cartridges or any product on the market that is not original.
Our warranties do not apply if a product is damaged and not reported within one working day of delivery or receipt of the goods. If damaged by the user or if faults caused from user error or from third party attempted repairs or upgrades this will cancel and not be covered by any warranties that we may have initially offered. We only warranty the item as supplied any changes to hardware or software resulting in a compatibility issue or fault are not covered under warranty.
We cannot offer refunds or exchanges, unless goods are faulty or not as described.
We are not liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses. Our total liability shall be limited to the Sale price paid for the products only according to the supplied invoice for the sale of the goods.
All goods remain the property of Everything Ink until paid for in full.